Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide available on each product page. We provide detailed measurements to ensure the perfect fit for your silhouette.

Can I modify or cancel my order after it's been placed?

Orders are processed quickly to ensure timely delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.

Do you restock items that are sold out?

Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.

What materials do you use in your garments?

Noémie is committed to quality. We primarily use premium natural fibers, including organic cotton, silk, and ethically sourced wool.

How should I care for my Noémie pieces?

Care instructions are located on the inner label of each garment. We generally recommend cold hand washing or professional dry cleaning for longevity.

Do you offer international shipping?

Yes, Noémie ships to over 50 countries worldwide. Shipping rates and delivery times vary by destination.